Hospitality & tourism / Bespoke software

The Barn (Devon) Holiday Lets — Turning EV charging into a measurable guest service

A simple guest experience, automated charging and payment workflows, and clear operational insight from a connected Easee One charger.

The business

The Barn at Cob Tree Cottage, a Devon holiday rental associated with feeed.

From a physical charger to a service the host can understand, manage and improve.

Guest EV Charge Hub · Smart device integration · Payment automation · Operational analytics

01 / The opportunity

An amenity.
An operational need.

For some guests travelling in an electric vehicle, access to reliable self-service charging is something they actively look for when choosing accommodation. At The Barn, the opportunity was practical: let guests charge where they stay, without turning each charging session into an exchange of messages with the host.

At The Barn, charging is an amenity guests actively use. Around one in five guest groups arrives with an EV, and every EV-driving group has used the service during its stay — sometimes nightly. The opportunity was to turn that practical need into a straightforward guest service, backed by clear information for the host.

EV arrivals
~20%

of guest groups arrive with an EV

Charging uptake
Every EV group

used charging at least once during its stay

Guest-group figures are based on the host’s observations; charging activity below is recorded by the app.

02 / The challenge

A domestic charger.
A guest-facing service.

The installed charger is a domestic Easee One. Its normal companion app is not a self-service checkout and payment workflow for a succession of short-stay guests. Guests need a clear way to choose an amount of energy, pay and see what is happening; the host needs fair consumption tracking without manually piecing together each session.

The challenge was to join these needs up. Device control, metering, payment and the browser experience had to become one usable service, while retaining enough visibility to investigate charging attempts that did not deliver energy.

03 / What feeed built

A straightforward journey from QR code to charge

feeed developed Guest EV Charge Hub as a responsive, browser-based service. Guests enter through a QR code, without downloading a special app. They can see availability, select their desired kWh and view an estimated driving range before making a secure Stripe payment.

  1. Scan QR

    Open the service in a browser

  2. Select kWh

    Choose energy and see estimated range

  3. Pay

    Secure payment through Stripe

  4. Charge & monitor

    Follow the session’s progress

  5. Receipt

    A record of the charging session

The Easee API provides device control and metering data, bringing the physical charging session into the web app. Guests can monitor progress and receive receipts, rather than needing the host to interpret the charger’s companion app for them.

Session completion and refund processing are automated where supported, while management tools give the host visibility and control when an exception needs attention. The guest journey and the operational workflow are designed together.

04 / App-recorded evidence

A guest service with a measurable footprint

Nearly 500 kWh delivered, with a clear record of when and how it was used. The app turns everyday charging activity into useful operational evidence: energy supplied, consumption per session and activity over time.

Energy supplied
495.6kWh
Completed live-mode sessions with positive energy
21sessions
Average per energy-delivering session
23.6kWh
Days with recorded energy-delivering live charging
20days

Source: Guest EV Charge Hub live-mode session records, 30 June–20 October 2026; tests excluded. Energy figures rounded to one decimal place. Session and average KPIs cover positive energy delivery; zero-energy records are shown separately below.

05 / The data in view

See the pattern.
Inspect the exceptions.

Energy delivered by month

2026 / kWh
Recorded energy, 30 June–20 October 2026. June and October are partial months; July–September are complete months.
Monthly data table
Live-mode energy delivered by month, excluding test sessions
MonthkWhCoverage
June0.0030 June only
July335.75Full month
August112.56Full month
September0.00Full month
October47.251–20 October only

What this tells the host

July accounts for most of the energy delivered in this period. The monthly view makes peaks and quieter periods immediately visible, giving the host a starting point for reviewing demand, comparing future seasons and planning the service around actual usage.

Charging session outcomes

29 completed live-mode records

29 completed live-mode charging records21 delivered measurable energy. Four recorded zero energy with Cable disconnected. Four recorded zero energy with Car refused charge.Delivered measurable energy: 21 recordsCable disconnected · zero energy: 4 recordsCar refused charge · zero energy: 4 records
Delivered measurable energy
21
Cable disconnected · zero energy
4
Car refused charge · zero energy
4
Completed live-mode session records: 21 delivered energy and eight recorded zero energy, split equally between the two diagnostic categories shown. Records can include repeat attempts by the same guest. Energy-delivering sessions include one free/discounted session.

Why the exceptions matter

The dashboard makes exceptions useful. “Cable disconnected” and “Car refused charge” give the host specific outcomes to investigate, helping focus attention on the sessions that need it.

06 / Management insight

Clear data to act on

The admin console brings tariff settings, charger status, sessions, refunds, discount codes, reporting and diagnostics into one place. It gives the operator a practical route from an observation to a decision, rather than simply displaying a running total.

  1. Device & API

    Charger control and metering

  2. Web app & payment

    Guest workflow and Stripe payments

  3. Management dashboard

    Sessions, reporting and diagnostics

  • Monitor demand

    Review energy over time and look for demand or seasonal patterns worth investigating.

  • Understand consumption

    Review delivery and consumption by session, including the difference between requested and delivered energy.

  • Reconcile money flows

    Review payments and refunds alongside the charging sessions they relate to.

  • Inspect unsuccessful attempts

    Use recorded outcomes and diagnostics to investigate sessions that transferred no energy.

  • Adjust the service

    Manage tariffs and discount codes using operational context, not guesswork alone.

  • Identify problems

    Review charger status and session evidence to decide where an operational issue needs attention.

07 / The feeed approach

Useful software.
Connected to real life.

feeed took a specific hospitality need and delivered a working bespoke web app that connects physical hardware, an API, payments and usable management data. The result is software shaped around the way The Barn operates.

For guests, there is a clear route from choosing their energy to paying, charging and receiving a receipt. For the host, charging becomes a manageable service: consumption is visible, payments and refunds can be reviewed, and exceptions can be investigated. The data supports practical decisions about how to run and improve the amenity.

This is the wider feeed approach to rapid custom software development: start with the operational need, connect the systems that matter, and make the resulting data useful for the people running the business.

Technical stack

React · TypeScript · Lovable Cloud · Stripe · Easee API

The Barn is a business associated with feeed. Historical charging figures cover 30 June–20 October 2026; guest-group figures reflect the host’s observations.